These Terms govern access to and use of the Batch Scale website and service. By creating an account or using the service, you agree to these Terms. If you use Batch Scale for an organization, you represent that you have authority to accept these Terms for that organization.
1. Accounts and eligibility
You must provide accurate account information, protect account credentials, and keep authorized-user access current. You are responsible for activity performed through your account except to the extent caused by our breach of these Terms.
2. The service
Batch Scale provides software for managing product-business workflows. Features may differ by plan, region, provider availability, or account configuration. We may improve, add, change, or discontinue features, and will provide reasonable notice when a material change significantly reduces paid core functionality.
3. Subscriptions, fees, and taxes
Paid access is billed according to the plan, billing period, team size, and price shown at purchase or in an applicable order. Fees are due as stated and do not include taxes unless expressly indicated. You authorize the applicable billing provider to charge amounts due. Promotional or free access may be limited or changed.
4. Cancellation and account closure
You may cancel according to the account controls or by contacting support. Unless required otherwise by law or expressly stated at purchase, cancellation takes effect at the end of the current paid period and fees already paid are not refundable. Export important data before closure.
5. Your data and responsibilities
You retain rights in the business data you submit. You grant us the limited rights needed to host, process, transmit, display, and back up that data to provide and secure the service. You are responsible for the accuracy and legality of your data, notices to your customers and workers, product compliance, tax treatment, labels, recalls, financial decisions, and other business obligations.
6. Acceptable use
You may not use the service to violate law or third-party rights; distribute malicious code; attempt unauthorized access; interfere with service operation; scrape or probe the service outside documented interfaces; misrepresent identity; or use the service to develop or benchmark a competing product except where such a restriction is prohibited by law.
7. Third-party services
Connections to payment, shipping, accounting, commerce, or other providers are governed by those providers’ terms. We are not responsible for a third party’s service, approval decisions, outages, data practices, fees, or changes. Integration availability may depend on provider accounts, region, hardware, and testing.
8. Intellectual property
Batch Scale and its software, design, documentation, branding, and underlying technology are protected by intellectual-property laws. These Terms grant a limited, nonexclusive, nontransferable right to use the service during your authorized access; they do not transfer ownership.
9. Feedback
If you provide ideas or feedback, you allow us to use them without restriction or payment. We will not identify you publicly as the source without permission.
10. Availability and warranties
We work to provide a reliable service, but software and third-party networks can experience interruptions or errors. Except for warranties that cannot be excluded by law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement.
11. Limitation of liability
To the fullest extent permitted by law, Batch Scale will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. Aggregate liability arising from the service will not exceed the amount paid for the service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.
12. Suspension and termination
We may suspend access when reasonably necessary to protect the service, prevent harm, address nonpayment, comply with law, or respond to a material breach. We will provide notice and an opportunity to resolve the issue when reasonably possible.
13. Changes
We may update these Terms. For material changes, we will provide reasonable notice through the service or account contact information. Continued use after the effective date constitutes acceptance where permitted by law.
14. General terms
If part of these Terms is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not transfer these Terms without consent; we may transfer them as part of a reorganization, financing, merger, acquisition, or sale of assets. Applicable governing law and venue will be identified in your order, subscription documentation, or other agreement with the service provider.
15. Contact
Questions about these Terms may be sent to [email protected].